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Matrix Hotel and Pub Insurance Specialists

Club Hotel, TOOGOOLAWAH, QLD

Club Hotel - image 1
CNR CRESSBROOK & FULHAM STREETS
4313
Rating: 
Your rating: None Average: 3.5 (15 votes)
Phone: 
(07) 54231330
Fax: 
(07) 5423 1320
About Club Hotel: 

Great place to relax with friends, have a cold drink, great atmosphere and hospitality,
we now have a great new chef. Open for lunch tue - sun and dinner tue to Sat. See our special boards for great money saving lunches and dinners.

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Reviews (2)

Happy drinker's picture
Happy drinker

Very Happy Jan

5
2 years 1 week ago

I have been visiting this wonderful pub for 3 years now and have always found the owners to be very friendly and would do anything to make you fell welcome. I would 100% recommend stopping in if you are passing by.

5
Service
1
Accommodation
4
Entertainment
Very Happy Jan - review image 1
KaitlinWatt's picture
KaitlinWatt

Not happy Jan!

1
4 years 12 months ago

My husband and I had booked a bedroom for ourselves 1 day prior to our stay. We spent the day working hard in the sun for at least 8 hours. After finishing off our work we were exhausted and looking forward to making it to the hotel for some well deserved rest. When we arrived at Club Hotel Toogoolawah we were told our room had in fact been given away to someone else as we had missed a call regarding the room during that afternoon as neither of us had any phone reception at the given time. We were extremely appalled and tried to explain that we had missed the call from the receptionist due to having no service on our mobiles. They couldn't care less and simply told us that we would have to go elsewhere due to there being no more vacancies. We spent the following hour hunting for another place to stay at such short notice. There was a complete lack of customer service. We would rate our experience a 1/5 and can guarantee we will not be back here ever again. I would NOT recommend this hotel to anyone.

Comments (1)

Jenny O'Brien's picture

Jenny O'Brien (not verified)

This is truely a great pub. Very friendly staff and atmosphere, great food and nice cold beer. We will definately be back.

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