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Matrix Hotel and Pub Insurance Specialists

Uncle Bucks Family Saloon, MOUNT DRUITT, NSW

Uncle Bucks Family Saloon
4/13 Mount Street
2770
Rating: 
Your rating: None Average: 3.2 (11 votes)
Phone: 
(02)9832-2445
Fax: 
(02)9832-1995
About Uncle Bucks Family Saloon: 

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Reviews (1)

Ninz's picture
Ninz

Terrible Service and Very Rude!!!

1
10 months 3 weeks ago

Its a shame we cannot post a zero score as I would if I had the choice. I went there the other day to relax after a hard day of work and also as I heard the venue was newly renovated. I was playing in the pokie area and my credits had just run out, so I was contemplating whether to pull out more money from the ATM to play more or to give up. Not even 2mins later a very RUDE security guard approaches me and tells me to go to the other side of the venue (Bistro Area). I asked him why I had to move from the machine I had on reserve and he told me that it was because I wasnt playing. I clearly told him that I was still playing but was contemplating on how much money I wanted to play more. He then refused me to play and refused me to move to the other section. There were plenty of other people around not playing literally and they did not get asked to move along. So I felt targeted and just walked up and left. I had a think about what had just happened outside then went back in to speak to a manager and the manager explained that he had a right to kick me to the other side if I wasnt playing however I was clearly playing and my credits had just ran out. If anyone wants to go to a place where they are kicked out after your money is finished or when the staff assume you are done then I suggest this place is for you. VERY VERY RUDE STAFF AND SECURITY!!! Unpleasant Experience and will not recommend anyone to go here or will never go here ever again..

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Service
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Accommodation
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Food
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Entertainment

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