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O'Connell Hotel, O'CONNELL, NSW

O'Connell Hotel
Oberon Road
2795
Rating: 
Your rating: None Average: 3.2 (14 votes)
Phone: 
+61 2 6337 5745
Fax: 
+612 6337 5745
Social media: 
About O'Connell Hotel: 

The O'Connell Hotel is one of the historic landmarks of the NSW's central west. Built in 1865, it has preserved the character of its early days. To step into the O'Connell Hotel is to step back in time. Today, the O'Connell is renowned for its fine beer, great food and intimate atmosphere. The O'Connell Hotel is at O'Connell, halfway between Bathurst and Oberon on the O'Connell Road. Bar open 7 days a week Lunch served 7 days a week Dinner served Wednesday to Sunday.

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Reviews (1)

Nick Drady's picture
Nick Drady

Appalling service

1
5 months 2 weeks ago

Prior to Covid I would come out here for lunch on average once a month, I’ve never had an issue prior and always been satisfied with the staff and meals.

Unfortunately today had the unpleasant experience of dealing with the very rude and unpleasant lady behind the bar taking orders, would greet or acknowledge customers and when asked about meals or side dishes she was nothing more than a total smart arse and utterly rude.

She failed to provide a helpful, friendly response to any questions asked. Unfortunately after todays experience I will not be returning and I will be posted my review/ experience on every site possible as the way we and other customers were treated today was not just unprofessional but also not acceptable. When our meals were brought out by a young bloke I asked him who the owner/ manager was and initially he kept walking, I asked again and he said “Kate” but would not provide any further details on when she would be back or how to contact her to speak about the staff.

I understand everyone has their own issues and problems but you don’t bring them to work nor do you treat customers in this way.

Given Covid has caused financial issues for most people and especially customers I would have thought they would be delighted to welcome customers who make the effort to come out and support them.

1
Service
1
Food

Comments (3)

Barry's picture

Barry (not verified)

Stayed one night October 2012. Great little pub with nice cold beer after a day driving. Old but well maintained accomodation and onsuite. Slept well in comfortable bed.

Wolf's picture

Wolf (not verified)

Spent many a Sat night at the old dances there when I was a kid. They used to have sawdust on the floor & us kids would slide all over the place,It was a lotta fun. I'll be back out there on 12th Nov for a beer or three. Be like goin home for me

Anonymous's picture

Anonymous (not verified)

Querky little pub with great atmisphere, have bands every sunday over summer, great pkace to pull up for a beer and listen to some local talent and a good value lunch.

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